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Our
Mission Statement for Our Customers
Heavenly Touch Maids mission for our customers is to provide 100%
satisfaction to our customers by providing dependable, honest,
trained and dedicated workers who are highly motivated to do their
personal best at every task before them every day; and to build a
relationship of trust and dependability; and to keep every promise
that we make.
Our
Mission Statement for Our Employees
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Heavenly Touch Maids mission for our employees is to provide an
opportunity to be recognized for a job well done; to be fairly
compensated for hard work, honesty and integrity; to provide the
opportunity to work in a safe environment in compliance with all
applicable laws; and to go home each day with the belief that they
are respected and that their efforts are appreciated.
Our
Mission Statement for Our
Franchises
Heavenly Touch Maids mission for our Franchises is to provide an
opportunity to build a business from the ground floor up. To
provide assistance and support in all faucets of business
management and to develop a network of hard working, dedicated and
honest people in a climate in which they can experience personal
growth and professional achievement. |
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Our
Promise
Provide a professional cleaning service that is licensed,
bonded and insured. Provide all cleaning supplies and
equipment, including vacuums. Guarantee no smoking in your
home or use of any food items. Provide trained cleaning
personnel on the date specified. |
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Worry-Free
Service Heavenly
Touch Maids is fully licensed, bonded and insured. All equipment
and supplies are furnished AT NO EXTRA COST. All employees
are handpicked, thoroughly screened, background verified and
highly trained. All employees are covered under Worker's
Compensation insurance, with all governmental paperwork and
payroll taxes taken care of by Heavenly Touch to insure WORRY-FREE
service to its customers. |
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Quality
Control
For your convenience, and quality control, we will leave you
with a 75-POINT - HOME CHECK LIST
indicating the various services we provide each time we
clean your home. This form is completed by the team's
supervisor after they have personally inspected your home.
Occasionally you will receive a "report card" to
rate us. Our management also personally conducts random on
site and telephone quality checks. These steps are all made
to insure that our quality of service remains first rate. |
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24-Hour
Guarantee
We have built our business and reputation by providing our
customers with the best possible cleaning service available
anywhere. Still, we realize that because our employees are human
beings, they sometimes make mistakes. For this reason, we offer
you a "Satisfaction Guarantee", which is a simple:
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If you are not
100% satisfied with your cleaning, simply inform your local
Heavenly Touch office within 24 hours of your service and we will
re-clean the area with which you are dissatisfied. |
“Your
time is precious … our time is affordable” ®
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